Last update: August 7th, 2023
Steven Slate Audio (hereinafter referred to as “Steven Slate Audio”) is a business organization engaged in the production, distribution and promotion of professional hi-end audio equipment of the brands Steven Slate Audio. In addition, it also operates a website, where it offers different services https://stevenslateaudio.com/ (“Website”).
We at Steven Slate Audio strive to protect the personal data of our customers, users of our website, and customers (hereinafter referred to as “users” or ”customers” or “you”). Steven Slate Audio is committed to ensuring that its data processing activities comply with the General Data Protection Regulation (Regulation (EU) No. 2016/679 of the European Parliament and of the Council, hereinafter referred to as: the Regulation), California Consumer Privacy Act (CCPA), as well as with all other relevant and applicable data protection laws and regulations.
Here are a few important links that are explained in detail below:
- Prevent data from being sent to or processed by Google:
- Opt-out of Hotjar’s use of tracking cookies on other websites:
- You can opt out of Clarity telemetry by selecting Microsoft
No Sales of Personal Information
We do not sell any of your personal information.
II. CATEGORIES OF THIRD PARTIES WHO MAY ACCESS AND PROCESS YOUR PERSONAL DATA
To constantly improve the content and usability of this website, we use analytics technologies by Microsoft Clarity, Hotjar, Google LLC with the product, Google Analytics “and Ads Conversion Tracking”. To achieve that session and behavior data is collected and statistically analyzed. For that purpose, cookies are used.
The data is processed anonymously so that it is impossible to link it to actual individuals. The Steven Slate Audio websites use the following analytics services:
Google Analytics and Conversion Tracking
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”; these are text files that are stored on your computer to analyze the way you use the website. Further information concerning the terms and conditions of use and data privacy can be found athttp://www.google.com/analytics/terms/gb.htmlor athttps://www.google.de/intl/en_uk/policies/.
The information about the way you use this website created by the cookie is sent to and stored on a Google server in the USA. You can change your browser settings to prevent cookies from being stored; however, in these circumstances, you may find that you are unable to make full use of functions on the website. You can also prevent the data (including your IP address) relating to your use of the website which is captured by the cookie being sent to or processed by Google by downloading and installing the browser plug-in from the following linkhttps://tools.google.com/dlpage/gaoptout?hl=en.
We also use Google Conversion Tracking for Google Analytics. This allows us to capture the behavior of our website visitors. For example, we will see how many PDFs were downloaded on our website or how often the contact form was filled out. We also report how many clicks on ads from external sources (AdWords, LinkedIn, Xing, Bing) have led to our website.
This website uses Microsoft Clarity, a web analysis service provided by Microsoft Corporation. Microsoft Clarity helps us better understand our users’ experience by collecting anonymous information about their interactions with our website. This includes data such as time spent on pages, clicks, scrolls, and other interactions.
You can opt out of Clarity telemetry by selecting Microsoft here.
We use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links users choose to click, what users like and don’t like, etc.) and this allows us to build and maintain our service with user feedback.
Google Tag Manager
For reasons of transparency, please note that we use Google Tag Manager. Google Tag Manager does not collect personally identifiable information. The tag manager makes it easier for us to integrate and manage our tags. Tags are small code elements that are used to measure traffic and visitor behavior, capture the impact of online advertising and social channels, set up remarketing and target audience targeting, and test and optimize web pages. If you have disabled, Google Tag Manager will consider this deactivation. For more information about Google Tag Manager, see:https://www.google.com/intl/en-uk/tagmanager/use-policy.html
III. WHERE DO WE STORE YOUR DATA?
Since Steven Slate Audio is a multi-national company, having our clients and providing our Services all around the world, we have partners (predominantly dealers/distributors and service/technical support centers) also outside the European Economic Area.
Our partners located outside the EEA are normally taking care of our customers and users that are not citizens and/or are not residing in a country Member state of the European Union. However, we may not restrict our clients and users, who are residents or residing in an EU member state, to use our Services only in the EEA or only through our partners in the EEA. Therefore, the personal data of our EU users could be transferred to and processed in a country outside of the EEA. In most cases, this will be due to your request. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, Steven Slate Audio will use Standard Contractual Clauses and Shields as safeguards for countries without adequate decisions from the European Commission.
IV. SECURITY OF YOUR PERSONAL INFORMATION
In accordance with the applicable laws and regulations, we have taken adequate technical and organizational measures to safeguard the security of your personal information. We store the personal information that we process on a secure database that is protected by technical access controls. We periodically review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
Some of the technical and organizational measures to safeguard the security of your personal information are: using password protection or encryption, and limiting access to the data (e.g. only those Steven Slate Audio employees may access the data who need it to achieve the aforementioned goals), and preventing unauthorized access to the network with the use of available IT methods, logging; providing access to the data stored on the server only to the designated persons who have sufficient authority to do so, creating backups to avoid data loss.
The customer may also assist us in protecting the data and information by regularly changing the password he uses for the registration/login processes and making sure that, third parties cannot gain access to his passwords. We urge you to log out of your Steven Slate Audio account you have used to access our Services when you are finished using them.
Please be advised that while we strive to protect your personally identifiable data, no website or Internet transmission is completely secure. Despite all our efforts, Steven Slate Audio cannot guarantee the security of your data completely. We make no guarantees or assurances about our ability to prevent any such loss, access, hacking, or misuse and are not responsible if such loss or misuse occurs.
V. Children Privacy
Our Services are not designed for and are not marketed to people under the age of 18 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our or Services. If you are a minor, please do not use our Services or send us your information. Your submission of your personal data is considered a declaration that you are 18 years or more. We delete information that we learn is collected from a minor without verified parental consent. Please contact us using the email address listed in Section XI if you believe we might have information from or about a minor.
VI. Sensitive Information
We ask that you not send us, and you do not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, trade union membership or criminal background) on or through the Steven Slate Audio's Services or otherwise to us, except where explicitly requested and consented to.
VII. What Are Your Rights?
Right of access and Information You are entitled to receive information from us about whether the processing of your personal data is still ongoing or not. If the data processing is ongoing, you have the right to access the personal information being processed, as well as to request and receive any relevant information about the data processing of your personal data, including all the information presented in this section.
Right of Rectification/Correction
You have the right to request that Steven Slate Audio rectify inaccurate personal data concerning you without undue delay. Where the purpose of data processing makes this relevant, you are also entitled to request the completion of incomplete personal data.
If you have a Steven Slate Audio account you can edit your personal data under your account.
Right of Erasure (“right to be forgotten”)
You have the right to request that Steven Slate Audio erase personal data concerning you without undue delay, and we are obliged to erase the personal data in question without undue delay where one of the following grounds applies:
- the data is no longer necessary for the purposes for which they were collected or otherwise processed;
- you withdraw your consent which served as the legal basis of processing, and there is no other legal basis available to continue processing;
- you have objected to the processing based on the relevant provisions of the law, and there are no overriding legitimate grounds for the processing, or you have objected to the processing because it was carried out for direct marketing purposes (including profiling);
- the personal data have been unlawfully processed;
- the personal data must be erased to comply with a legal obligation stemming from California, the EU, or Member State law to which Steven Slate Audio is subject;
- the personal data have been collected in relation to the offer of information society services marketed directly to children.
Please be aware that there are certain situations (legally determined reasons), where we would not be obliged to delete the data if processing.
The right to erasure should, in particular, not imply the erasure of personal data concerning you which have been provided by you for the performance of a contract to the extent that and for as long as the personal data is necessary for the performance of that contract.
Furthermore, the right to erasure is not applicable in cases where the duration of data processing is governed by law.
Right of Restriction
You have the right to request that Steven Slate Audio restricts the process of your personal data under the following circumstances:
- If you object to processing based Steven Slate Audio’s legitimate interest, Steven Slate Audio shall restrict all processing of such data pending the verification of the legitimate interest.
- If you have claimed that your personal data is incorrect, personal data processing will be restricted pending the verification of the accuracy of the personal data.
- If the processing is unlawful you can oppose the erasure of personal data and request the restriction of the use of your personal data instead.
- If Steven Slate Audio no longer needs the personal data but it is required by you to defend legal claims.
Steven Slate Audio shall inform the customer (upon whose request the restrictions have been introduced) about the fact of lifting the restrictions (in the cases provided by law) prior to such an event.
Right of Data Portability
You have the right to receive your personal data which you have submitted to us, in a structured, commonly used and machine-readable format and have the right to transmit these data to another data controller without any hindrance from Steven Slate Audio, where both below requirements are met:
- the legal basis for processing is consent or a contract; and
- the processing is carried out by automated means.
You have the right to object to the processing of your personal data that is based on Steven Slate Audio’s legitimate interest. In this case, Steven Slate Audio shall not continue to process personal data unless Steven Slate Audio demonstrates legitimate grounds for the procession which override your interests, rights and freedoms or those needed for the establishment, exercise or defense of legal claims. Your right to object to direct marketing including profiling analysis made for direct marketing purposes.
You can opt-out from direct marketing by following the instruction in each marketing emails, usually by selecting the “unsubscribe” or “opt-out” link or by editing the settings of your Steven Slate Audio account.
Right to Withdraw Your Consent
If personal data is processed based on your consent only you may withdraw your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect the processing of your information conducted in reliance on lawful processing grounds other than consent.
VIII. SOURCES OF INFORMATION.
1. Information we collect from you
In most cases the personal information we process about you will be directly provided by you. The different types of information you provide us are listed below in the section of each various case of data processing.
2. Information we collect automatically when you use the platform/website In addition to any other listed ways of collection and processing information, when you use our platform we automatically collect anonymous information about you (although not personally identifiable), including:
- Log Information: We collect log information about your use of the platform, including the type of browser that you use; the time, duration and frequency of your access; web platform pages viewed; your IP address.
- Device Information: We collect information about the computer or mobile device that you use to access our platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
3. Information we collect from others
In some cases to provide you our Services, we may receive information about you from our dealers or Service/technical support centers.
IX. METHODS OF EXERCISING YOUR RIGHTS
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to[email protected] or sending request to some of the contacts listed in Section XI below.
Please be advised that prior to complying with your requests regarding your rights, we are obliged to identify the person submitting the request (the username and password connected to the user profile may be sufficient for this). Where we have reasonable doubt about the identity of the natural person submitting the request, additional information may be requested to confirm its identity.
We will inform you without undue delay and at the latest within 30 days of the reception of the request about the measures taken in response to the request. If necessary, taking into account the complexity of the request and the number of requests, this deadline may be extended by two additional months. We will inform you about the extension of the deadline and shall also indicate the causes of the delay within one month of the reception of the request. When the request was made in an electronic form, unless otherwise requested by the customer and if possible, the information shall be provided in an electronic form.
X. COMPLAINING TO A DATA PROTECTION AUTHORITY
If you are a citizen of California or a member state of the European Union or EEA, or you are residing in one of the member states or of the EEA, without prejudice to other administrative or judicial remedies, you are entitled to file a complaint with a supervisory authority – in particular in the Member State of your habitual residence, your place of work or where the suspected infringement took place – if you believe that the procession of your personal data violates the Regulation. Contact details for data protection authorities in the European Union are available here. –http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
XI. COOKIES AND SIMILAR TECHNOLOGIES
XII. WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
Name of the company: Steven Slate Audio
Headquarters and address of management: Steven Slate Audio, 3330 Cahuenga Boulevard West Suite 303, Los Angeles, California 90068 USA Contact address: 3330 Cahuenga Boulevard West Suite 303, Los Angeles, California 90068 USA
Last updated: August 7th, 2023